Terms and Conditions

Company Alert Terms and Conditions 

Last Updated 28^th April 2010.

1. Definitions:
For the purposes of these terms and conditions the following words shall have the meanings assigned to them.

1.1 Company Alert is a trading name of Company Alert Limited www.companyalert.co.uk Registered Office 9-11 Woolpack Lane NOTTINGHAM NG1 1GA. Registered Number 06627390.

1.2 Company Alert Report – Data supplied by Company Alert as requested, relating to a Limited Company, Non-Limited Company, Sole Trader or Company Director.

1.3 Companies House Documents – Original scanned (legally admissible) documents which have been filed at Companies House.

1.4 Company Alerts – Notification of detected changes to companies, where company reports or documents have been purchased.

1.5 Free Company Listing – An area allocated to a Company to include their contact information and a web link should they so wish.

1.6 Order – A request for a Company Alert report or document to be delivered to an email or postal address supplied. 

1.7 Account – An area associated with a given email address to retrieve orders and invoices.

1.8 Payment – A fee paid to Company Alert for the use of their services, via Credit/Debit Card facilities, a PayPal or Google Checkout account.

1.9 PDF – Adobe Portable Document Format, for electronic distribution.

1.10 Printed Bound Report – Printed hard bound copy of a report or document dispatched Royal Mail First Class.

1.11 Customer Support - Online help available during normal working hours.

1.12 Credit Limit – Monthly suggested amount of credit to allow a company.

1.13 Credit Rating – Percentage of probably of repayment.

1.14 Working Day – Normal office hours, Monday to Friday 09.00 – 17.30 (UK Holidays Excluded)

1.15 Invoice – Sales receipt which accompanies each order.

1.16 User – Any person who enters the site, regardless of a purchase or not.

1.17 Unlimited – 50,000 UK report downloads during 12 month.

 

2. Company Alert Product and Service Descriptions

2.1 Data and information available, relating to all products and services shall vary on an individual company or director basis. Company Alert can only provide information which is generally available from Companies House, Companies Registration Office and other data sources used to create our company reports.

2.2 Free Company Report - A non chargeable basic level of company report pdf on all limited companies in the UK; this free company report available for download confirms the company’s registered business office address, registered company number, their status, date of the last financial annual accounts filed and the company’s filing history at Companies House. Contact information including a web address is also included if added by the company themselves.

2.3 Standard Company Report - A business credit check pdf report, emailed and available for download which consists of; 3 year financial annual company account information (if filed at Companies House UK or Companies Registration Office Ireland), current and historic credit limits, credit scores and ratings, County Court Judgement information, company directors information (including their current and previous appointments with other companies, those companies; credit limits, scores, ratings and company status), shareholder information, and 12 months company alerts, emailed, with detailed status assessment including credit limits, credit scores and notification of all changes to the report.

2.4 Comprehensive Company Report - A business credit check pdf report, emailed and available for download which consists of; 5 year financial annual company account information (if filed at Companies House UK or Companies Registration Office Ireland), current and historic credit limits, credit scores and ratings, County Court Judgement information, company directors information (including their current and previous appointments with other companies, those companies; credit limits, scores, ratings and company status), shareholder information, and 12 months company alerts, emailed, with detailed status assessment including credit limits, credit scores and notification of all changes to the report.

2.5 Printed Hard Copy Report - A hard copy of a Comprehensive Company Report (5 year), professionally bound, printed and dispatched first class within 24 hours (working day) of order confirmation. The report is also electronically generated as a pdf, emailed and available to download. Company alerts for a period of 12 months are also included as per the comprehensive company report package, (alerts are only available via email and not posted).

2.6 UK Companies House Document – A document which may consist of many pages that has been filed by a UK Limited Company at Companies House, images of these documents are fully compliant with BIP 0008-1:2004 which is the current British standard document relating to 'Legal admissibility and evidential weight of information stored electronically’. Documents are downloaded through a secure direct link to Companies House and emailed instantly; a download area is also created to store purchases for future reference. Company alerts are also included in this package, however detailed credit limits and scores may not be available until a change has been detected.

2.7 Standard Director Report – Information available on company directors emailed via pdf and available to download, which consists of; full name, contact address, date of birth, company details including status of current directorships held, appointment dates and function. 

2.8 In-depth Director Report – A detailed director report emailed via pdf and available to download, which consists of contact address, date of birth, current and previous directorships held, appointment dates and function, which also includes credit limits, credit scores, ratings and status of all current and previous directorships held.

2.9 Non-Limited/Sole Trader Company Report – Non-limited company information, emailed via pdf and available to download is limited to and only if available; Business name, contact address, ownership details, current and historic credit limits and credit ratings, assessment, County Court Judgement information, number of employees, telephone number and email address.

2.10 Company Alerts – Available to all users who purchase a UK or Ireland Limited Company Report or UK Companies House Document. Those companies are monitored on an hourly basis and when a change is detected, it is assessed and an email alert is dispatched to the email address(s) stored or associated with the initial purchase, with details of the change including the current credit limit, credit rating and level of alert notification.

2.11 International Company Reports – Company Credit Reports from most Countries throughout the world sourced via international partners.

2.12 Unlimited UK Reports – Unlimited access to UK Company and UK Director Reports, subject to fair usage policy of up to 50,000 downloads.

2.13 Free Web-Link – Company Alert allow companies to enter there contact details with a brief message and web-link pointing to their web site. This information is checked for abuse only and the data entered is not verified by Company Alert.

 

3. Unlimited UK Reports Service, Conditions and Policy.

3.1 The unlimited service is limited to UK Company and Director reports only.

3.2 Our fair use policy constitutes of up-to 15,000 downloads only.

3.3 Expires 12 months from the date of purchase.

3.4 This service is strictly intended for one user only.

3.5 Printed Company Reports are Not included.

3.6 Filed Companies House Documents are Not included.

3.7 This service is not transferable.

3.8 Reports are not allowed to be re-sold.

3.9 Misuse of the service may result in the service being terminated without refund.

 

4 Payment, Orders and Refunds

4.1 On consideration of the correct payment confirmation being received, Company Alert agrees to forward your requested order to the email address and/or postal address provided.

4.2 All prices quoted are subject to the addition of UK Value Added Tax at the UK Government quoted rate at the time of invoicing.

4.3 Orders are generated automatically through the Company Alert software and despatched to the given email address instantly, however site usage and internet speeds cannot be guaranteed and we advise a 15 minute window should be allowed, before contacting our customer support department. Orders for our postal service are despatched within the given time scale. Company Alert can not be held responsible for delays within the Royal Mail delivery service. 

4.4 Products and services are available 24 hours a day 7 days a week, 365 days a year, although technical support services are only available during normal office hours (GMT).

4.5 Payment options available for Company Alert Services are; all major credit and debit cards, PayPal and Google Checkout.

4.6 Refunds are not available under these circumstances:

User enters an incorrect email address.

User has high security settings which removes attachments from emails.

User has selected and purchased an incorrect product.

User has received a report/document and is unhappy with the amount of data available.

 

5. Changes and Accessibility

5.1 Company Alert shall be entitled to make such alterations, enhancements, improvements or developments of or to the specifications of the service as it may deem fit, but shall give the client reasonable notice of these changes prior to implementing the same.

5.2 We endeavour to provide the service 24 hours a day, 365 days a year, however there shall be times when essential upgrades and maintenance become necessary, downtimes of this nature shall be kept to a minimum and carried out during times of low usage. Notice of these events shall be provided prior to commencement.

5.3 Company Alert agrees to complete the above services to subscribers unless the inability or delay in service is caused by circumstances beyond the reasonable control of Company Alert and which cannot be cured by measures which might reasonably be taken in the course of our business, including, without limitation, war or other action of military forces, terrorism, riot, civil commotion, sabotage, vandalism, accident, breakdown or damage to machinery or equipment or technology, fire, flood, acts of God, legislative or administrative interference.

 

6. Data Protection

6.1 We take our obligations of confidentiality and the protection of the Clients Company and Personal Data very seriously. We will not, therefore, sell or make Clients data available to any third party whatsoever.

6.2 We are registered with he Information Commissioner’s Office under the Data Protection Act 1998 (Registration No. Z1320659) and we agree to uphold all regulations of the act and any subsequent amendments.

6.3 Please also see our ‘Privacy Policy’ which is available on our web site.

 

7. Limitation of Liability

7.1 The user will endeavour to operate at all times in such a manner as to be deemed sensible and reasonable. The client also undertakes not to use the service in such a manner as to constitute a violation or infringement of the rights of any third party or the breaking of any laws.

7.2 Company Alert stress that in no way shall our company be responsible or held liable for any aspect of any incident of any form whatsoever that occurs from information supplied.

7.3 Company Alert’s entire liability in respect of all claims arising out of or in connection with the service provided is limited to the total cost of the service provided.

 

8. Confidentiality

8.1 The user undertakes to maintain the confidentiality of ALL information and guidance provided by Company Alert and only disclose to their employees such information on a need to know basis during the course of their business duties.

8.2 The user shall not be at liberty to pass on or sell any information or guidance which they have received from Company Alert.

8.3 Failure to comply with 7.2 could result in the immediate termination of future alerts and or legal action to recover losses and legal costs, including that of third parties.

 

9. Obligations, Warranties

9.1 The information gathered and collated by Company Alert as part of the service is manually checked and verified against several data sources including Companies House to ascertain its preciseness prior to any decision being made on its relevance.

9.2 Although all information we receive is as up to date and accurate as possible, we can not be held liable for any consequence whatsoever arising from decisions made from data received from third parties.

9.3 Opinions expressed by Company Alert staff (either by phone, email, in writing or any other method of communication), although highly experienced are to be treated as a guide only. 

9.4 The Client accepts full responsibility of any final decision whatsoever made regarding a third party based on information provided by Company Alert.

 

10. Password and Security

10.1 The client agrees that they are fully responsible for maintaining the confidentiality of their password and account details and are fully responsible for all activities and usage of their account. 

10.2 The client agrees to immediately notify Company Alert of any unauthorised use of the service, or account and agree to exit their account at the end of each session.

10.3 Company Alert shall not be liable for any loss that a Client may incur as a result of a third party using its password or account, either with or without its knowledge.

10.4 The Client may be held liable for losses incurred by Company Alert or another party due to a third party using the Clients account or password.

10.5 The Client and or their agent or employees may not reverse engineer, decompile or otherwise attempt to decipher any code in connection with the Services or any other aspect of Company Alert’s technology.

10.6 The Client hereby agrees to indemnify, defend and hold Company Alert harmless from and against any loss, cost, damages, liability or expense arising out of or relating to any third-party claim, suit, proceeding, action or allegation of infringement based on information, data, files or other content submitted by Company Alert.

 

11. Beta Version Testing

11.1 Beta version testing of our services applies to selected clients in respect of any ’Beta Version Testing’ of the Company Alert Services and or Web Site which may be offered. Clients who participate agree to the following conditions.

11.2 Company Alert Beta version(s) of the service/web site are strictly for the purposes of evaluation, testing and feedback. 

11.3 A Beta testing Client acknowledges that a Beta testing version may contain bugs, errors and other problems and is provided to client on a ’as-is’ basis.

11.4 Therefore Company Alert disclaims any warranty or liability obligations to the Client of any kind with respect to the Beta version services.

11.5 The client further acknowledges that the participation in Company Alert’s beta testing program is strictly on the condition that they agree to communicate all information relating to any problems whatsoever within the service/site. 

11.6 Any feedback, evaluation, testimonial etc. received, the Client hereby grants Company Alert royalty-free worldwide license to use at its sole discretion.

 

12. General

12.1 If any provision of this agreement is found to be unenforceable or invalid, the validity of the remaining provisions shall not be affected.

12.2 This agreement and the conditions contained herein shall constitute the whole agreement between CFI Ltd trading as Company Alert and the user and no alteration to any clause shall be valid unless agreed by Company Alert in writing.

12.3 Company Alert may make alterations, enhancements and any updates it deems fit at any time, changes to this agreement shall be notified to all subscribers not less then 28 days prior to commencement of any change or clause.

12.4 This agreement shall be governed by the English Law of Great Britain and the parties agree to submit to the jurisdiction of the English Courts.

12.5 This agreement is not transferable by either party and remains with the legal entity of the parties who agreed it.

12.6 These terms and conditions of use are deemed affective and ratified from the time and date the user enters the site.

 Users/subscribers Terms and Conditions prior to April 2010 (reference only) click here